Sendoso Pricing: Plans, Fees and What You'll Actually Pay
Sendoso does not publish pricing for any of its three tiers. Platform fees start at $15K to $25K/year for small configurations, and gift spend, shipping, handling, and storage are all charged separately. The total annual cost for a mid-market team easily reaches $50K to $150K. Ask the agent below to estimate your real cost.
per year starting platform fee before any gift spend
3
tiers: Essential, Plus, and Pro (none with published pricing)
90+
native integrations including Salesforce, HubSpot, and Outreach
Live agent
Ask the Sendoso pricing agent
Trained on Sendoso's public content, website, and documentation. Describe your team size, monthly gift volume, and whether you need international fulfillment. Get an answer in seconds, not a sales call.
Sendoso Pricing Agent by Docket
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Sendoso does not publish pricing for any tier. All plans require a sales conversation. Features below reflect Sendoso's current plan structure as of April 2026. Source: sendoso.com/pricing.
Contact sales
Essential
Not published. Reported: $15K-25K/year platform fee
Unlimited 1:1 and bulk sending
eGifts and On Demand Marketplace (domestic)
Sendoso-Owned Fulfillment Center (domestic)
Custom Brand Shop
SmartSend AI-powered delivery
Meeting Scheduler
Salesforce and HubSpot integrations
Contact sales
Plus
Not published. Reported: $40K-75K/year platform fee
Everything in Essential
eGifts and Marketplace (domestic and international)
Event Fulfillment
Campaign Services
Expanded integration support
International gifting options
Contact sales
Pro
Not published. Reported: $75K-100K+/year platform fee
Everything in Plus
Sendoso-Owned Fulfillment Center (domestic and international)
Single Sign-On (SSO)
Full international fulfillment network
Enterprise security and compliance
Priority support and onboarding
Platform fees are only the first cost layer. Gift spend (pay-as-you-go or prepaid credits), shipping and handling fees ($10 base for 10+ items, $0.85 per additional item), and branded merchandise storage in Sendoso warehouses are all charged separately. A mid-market team sending 150 gifts per month at an average of $50 each spends roughly $90K/year on gifts alone, on top of the platform fee.
How Sendoso's costs add up beyond the platform fee
Sendoso's pricing has multiple layers. The platform fee gets you access. Everything else, from gift spend to shipping to storage, is charged separately.
Platform fee (annual)
The base cost that covers access and core features
Essential: reported $15K-25K/year for small teams
Plus: reported $40K-75K/year for mid-market with international
Pro: reported $75K-100K+/year for enterprise with full fulfillment
Annual contracts are standard; pricing requires a sales conversation
Gift spend + fulfillment
The variable costs that scale with every send
Gift costs are separate: eGifts from $5, physical gifts from $20+
Shipping and handling: $10 base for 10+ items, $0.85 per additional
Branded merchandise storage fees in Sendoso fulfillment centers
International shipping costs significantly more than domestic
Example scenario: A mid-market sales team on the Plus plan sending 150 gifts/month (mix of $25 eGifts and $75 physical gifts): Platform fee (~$50K/year) + gift spend (150 gifts x $50 avg x 12 months = $90K/year) + shipping and handling (~$8K/year) = approximately $148K total annual cost. Actual costs vary by gift mix, geography, and branded merchandise inventory.
What asking Sendoso's pricing agent changes
Before
Visit the pricing page, find three tiers but no published prices
Book a demo and wait for a sales rep to walk through a custom quote
Discover that gift spend, shipping, handling, and storage are all charged separately from the platform fee
Sign an annual contract without understanding how total costs scale with gift volume
With the agent
Describe your gift volume and geography mix, get a total cost estimate in under a minute
Understand the platform fee versus gift spend versus fulfillment cost split before your first sales conversation
Know the typical shipping and handling fees before committing to a plan tier
Compare Sendoso's total cost against pay-on-redemption alternatives like Reachdesk or no-fee platforms like Goody
This agent is built with Docket. Want one on your website that answers questions, qualifies intent, and books meetings in real time?
Sendoso's total annual cost has multiple layers: platform fees ($15K to $100K+/year depending on tier), gift spend (separate, varies by volume and gift type), shipping and handling fees ($10 base for bulk sends plus $0.85 per additional item), and branded merchandise storage. A mid-market team sending 150 gifts per month typically spends $80K to $200K+ annually. All pricing requires a sales conversation.
Essential includes domestic eGifts, the On Demand Marketplace, domestic fulfillment, SmartSend, meeting scheduler, and CRM integrations. Plus adds international gifting options, event fulfillment, and campaign services. Pro adds international fulfillment centers, SSO, enterprise security, and priority support. The key upgrade trigger is international gifting: domestic-only teams can stay on Essential.
Yes. Sendoso charges for gifts when they are sent, not when they are accepted by the recipient. Physical gifts that go undelivered or unclaimed still incur gift cost, shipping, and handling fees. This is a key difference from pay-on-redemption platforms like Reachdesk and Goody, which only charge when the recipient accepts.
For bulk sends of 10+ items, Sendoso charges a $10 base shipping and handling fee plus $0.85 per additional item. International shipping costs more. Storage fees for branded merchandise in Sendoso's fulfillment centers are charged separately. These fees are in addition to the platform fee and gift costs.
No. Sendoso lists three tiers (Essential, Plus, Pro) on its pricing page but does not publish prices for any of them. All plans require a sales conversation. Users report platform fees ranging from $15K/year for small configurations to $100K+/year for enterprise deployments, with gift spend charged separately.
Yes. Sendoso has had multiple rounds of layoffs over the past 2 years, including a 14% workforce reduction in June 2024. Total headcount decreased by approximately 34% year over year. The company simultaneously announced plans to create 100 jobs in Ireland in October 2024. Teams evaluating Sendoso should ask about fulfillment capacity and support staffing during the sales process.
Sendoso is built for mid-market and enterprise gifting programs with budgets of $50K+ annually. Small teams sending fewer than 50 gifts per month will find the platform fees disproportionate to their gift volume. Goody (no platform fee, pay per accepted gift), Thnks (digital gifts from $5), and Snappy (tiered gift collections from $25) are better suited for small-team budgets.
This agent is built with Docket. Want one on your website that answers questions, qualifies intent, and books meetings in real time?