Chili Piper Pricing Guide 2026

Chili Piper Pricing: Products, Platform Fees and What You'll Actually Pay

Chili Piper publishes per-product pricing on its website, which is helpful. But the pricing has two layers: per-user fees and separate platform fees for every product. Concierge's platform fee escalates from $150 to $1,000 per month based on lead volume — including unqualified and junk submissions. Teams that need multiple products pay multiple platform fees. Ask the agent below to calculate your team's real total cost.

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$1,000
per month platform fee for Concierge when inbound volume exceeds 1,000 leads/month
2 layers
of cost for every product: per-user fees plus a separate monthly platform fee
$20K
per year flat fee for Chat AI, before adding per-user licenses and platform fees
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Trained on Chili Piper's public pricing, product documentation, and help center. Describe your team size, lead volume, and which products you need. Get a full cost estimate in seconds.

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Chili Piper product pricing: per-user fees

Each product below has a per-user fee plus a separate monthly platform fee. Platform fees are listed in the next section. Source: chilipiper.com/pricing.

Scheduling
Concierge
$30/user/month (annual) · $45/user monthly
  • Inbound form qualification and booking
  • Instant meeting scheduling modal on form submit
  • Round-robin and ownership-based routing to calendar
  • CRM integration (Salesforce or HubSpot)
  • Platform fee: $150-$1,000/month based on total lead volume
  • Platform fee applies to ALL form submissions, including unqualified and junk
Routing
Distro
$30/user/month (annual) · $45/user monthly
  • Salesforce record routing and assignment
  • Lead-to-account matching
  • Territory and ownership-based assignment rules
  • Round-robin with weighted distribution
  • Platform fee: $225/month (annual) or $150/month (monthly)
Handoff
Handoff
$30/user/month (annual) · $45/user monthly
  • SDR-to-AE meeting handoff with context transfer
  • Warm handoff scheduling within conversation
  • Meeting context passed to AE before the call
  • CRM sync for handoff activity
  • Platform fee: $225/month (annual) or $150/month (monthly)
Scheduling
ChiliCal
$15/user/month (annual) · $22.50/user monthly
  • Smart scheduling links (Calendly alternative)
  • One-click from email or LinkedIn
  • Round-robin routing for team scheduling
  • CRM integration for activity logging
  • Platform fee: $225/month (annual) or $150/month (monthly)
Bundle discounts reduce per-user fees but do not eliminate platform fees. Buying 2 products drops per-user cost to $25/user/month (annual). 3 products: $20/user/month. 4+ products: $18/user/month. A single combined platform fee applies to the bundle. The key question is what that combined platform fee is relative to the sum of individual product platform fees — confirm this in writing before signing a bundle contract.

How Chili Piper's platform fees work

Platform fees are charged monthly in addition to per-user fees. They cover platform infrastructure and vary by product and usage volume.

Concierge platform fee
Scales with total lead volume, not booked meetings
  • Up to 100 leads/month: $150/month platform fee
  • 101 to 1,000 leads/month: $400/month platform fee
  • Over 1,000 leads/month: $1,000/month platform fee
  • Counted based on ALL form submissions, including unqualified and junk
  • Teams with high-volume top-of-funnel pay the top tier regardless of meeting quality
Other product platform fees
Fixed monthly fees per product
  • Distro: $225/month (annual) or $150/month (monthly)
  • Handoff: $225/month (annual) or $150/month (monthly)
  • ChiliCal: $225/month (annual) or $150/month (monthly)
  • Chat: $1,500/month (annual)
  • Each product's platform fee adds to your monthly total
Example scenario for a 20-person team using Concierge + Distro: Concierge per-user (20 x $25/month bundle rate x 12 = $6,000) + Concierge platform fee at 1,000+ leads ($1,000/month x 12 = $12,000) + Distro platform fee ($225/month x 12 = $2,700) = approximately $20,700/year — before any additional seats or multi-year discounts. A team that stays under 1,000 leads/month pays $9,600 instead of $20,700 for the same configuration.

What asking Chili Piper's pricing agent changes

Before
  • See the $30/user/month per-product rate and estimate a manageable total cost
  • Discover the platform fee after signing — $150 to $1,000/month for Concierge alone
  • Learn the platform fee applies to all form submissions including unqualified leads
  • Find that needing Concierge, Distro, and Handoff means three separate platform fees
With the agent
  • Describe your lead volume, team size, and which products you need to get a real total cost
  • Understand the platform fee tier thresholds before predicting how your cost scales with growth
  • Know whether your inbound volume puts you in the $150, $400, or $1,000/month platform fee tier
  • Compare the fully-loaded Chili Piper cost against alternatives that price on booked meetings rather than total volume
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Chili Piper pricing: frequently asked questions

Chili Piper charges per-user fees plus separate platform fees for each product. Concierge costs $30/user/month (annual) plus a platform fee of $150 to $1,000/month based on total inbound lead volume. Distro and Handoff cost $30/user/month plus $225/month each in platform fees. ChiliCal costs $15/user/month plus $225/month. Teams that need multiple products pay multiple platform fees.
The Concierge platform fee is based on the total number of leads submitted through forms in a given month — meaning all form submissions, including unqualified contacts, disqualified leads, and junk submissions count toward your tier. Up to 100 leads: $150/month. 101 to 1,000 leads: $400/month. Over 1,000 leads: $1,000/month. Teams with high-volume top-of-funnel forms pay the top tier regardless of how many of those submissions become qualified opportunities.
Yes. Buying 2 products reduces per-user fees to $25/user/month (annual). 3 products: $20/user/month. 4 or more products: $18/user/month. A single combined platform fee applies instead of individual product platform fees. Confirm the combined platform fee amount and whether it replaces or supplements individual fees before signing a bundle contract.
Concierge handles inbound scheduling — when a prospect submits a web form, Concierge qualifies them and offers instant meeting booking before they leave the page. Distro handles Salesforce record routing — assigning leads, contacts, and accounts to the right rep based on territory, ownership, and routing rules, whether or not those records came through a form. Teams typically need both for a complete inbound routing motion.
Chat AI is Chili Piper's AI-powered website engagement product. It is priced at a $20,000/year flat fee plus $30/user/month in licenses plus a $150/month platform fee (annual). This is separate from all other Chili Piper products and represents a significant standalone commitment for teams that primarily want AI website chat.
Yes. Chili Piper offers HubSpot CRM integrations for Concierge, Distro, and Handoff. HubSpot pricing uses slightly different platform fee amounts than the Salesforce tier. Users report that the HubSpot integration is functional but that routing logic depth is lighter than the Salesforce version, particularly for complex territory and account-based routing scenarios.
Yes. Chili Piper offers multi-year discounts on per-user and platform fees: 2-year commitment: 15% discount. 3-year: 25% discount. 4-year: 40% discount. These discounts apply to the annual rate. Teams planning long-term deployments should negotiate multi-year terms at contract signing rather than renewing annually.